Before you choose
Frequently asked questions
Clear arrangements make choosing easier. Confirm the actual goods, weight, price and handover details with the owner before payment.
Does the cart place an order or take payment?
No. The inquiry cart only collects the selections you are interested in. Submission is available only when the page enables it; sending an inquiry does not confirm an order, reserve stock or take payment. The owner must separately confirm the goods and arrangements.
Why is the price a guide?
Use the unit printed beside each guide price; different selections can use different units. Natural goods vary in weight. A displayed range is not a fixed quote, and an owner-quote notice means no numeric price is confirmed. The actual weight and final amount are agreed before payment. Source head-count terms do not establish a guaranteed number of pieces per pound.
Where and when can I receive the goods?
We arrange pickup or local delivery within Dallas–Fort Worth. Normal delivery is on weekends. The exact pickup point, delivery area and timing are agreed privately. Same-day or next-day requests depend on the owner confirming stock, distance from ZIP 76092, availability and any rush fee. Postal shipping is not currently offered.
Can I inspect the goods at handover?
Yes. Before confirming acceptance, check the agreed item, specification, quantity, outer packaging and any contents that are visible. Raise questions with the owner before accepting the goods. Do not assume sealed food can be opened or sampled: any opening must be agreed and appropriate for the packaging and food-safety requirements. Payment and inspection arrangements are confirmed before handover.
Can I return or exchange goods after inspection?
After inspection and acceptance, we generally do not accept change-of-mind returns or exchanges, including choosing the wrong agreed specification or disliking natural appearance differences that were accurately disclosed and remain within the agreed description. This restriction does not apply to wrong or missing goods, goods that do not match the confirmed description, food-safety concerns, or rights and remedies that applicable law does not allow us to exclude. Contact the owner promptly through the channel used to arrange the purchase.
What if I need to cancel or something is wrong?
An inquiry is not an accepted order. Tell the owner promptly if you want to change or withdraw it. Cancellation arrangements for an agreed purchase or advance payment must be explained before payment and remain subject to applicable law. If you suspect spoilage or a food-safety problem, do not eat the product. Keep the packaging and photos if available and contact the owner so the issue can be investigated and handled appropriately; this does not limit any statutory cancellation or refund right.
Will the goods look exactly like the photographs?
The photographs identify product types, not every size or batch. Natural colour, grain and shape can vary, but a variation notice is not permission to supply a different product or specification. Ask for confirmation or a current photo of the actual selection before proceeding. Preparation guides are general information, not health or medical promises; follow the supplied label, ingredient/allergen information and product-specific handling instructions.